Privacy Policy

Last updated: June 6, 2025

Welcome to Clo (“App”) developed by George (“Developer”). This Privacy Policy explains how we collect, use, and protect your information when you use the App. By downloading, installing, or using the App, you agree to the collection and use of your information as described here.

1. Information We Collect

• Personal information you provide:
  • Account details (email address, user name)
  • Profile details you choose to share (e.g., age, gender)
  • Any other information you voluntarily submit
• Automatically collected information:
  • Usage data (features used, session duration)
  • Device data (model, OS version, crash logs)
  • Analytics through in-App SDKs (strictly for diagnostics and performance)

2. How We Use Your Information

• To deliver and maintain the App’s core functionality
• To personalize your in-App experience (e.g., remember your settings)
• To diagnose and fix technical issues
• Not to train or improve any AI or machine-learning models—your data stays on your device and only in our live session.

3. No Sharing of Your Information

We do not sell, trade, rent, or otherwise disclose your personal information to third parties for marketing or research. Exceptions:

• Legal requirements: if compelled by law enforcement or a valid court order, we may disclose only the minimum necessary information.
• App maintenance: we may employ trusted service providers to host data or deliver infrastructure under strict confidentiality.

4. Data Retention

We retain your personal information only as long as necessary to provide the App’s services. Once you delete your account or uninstall the App, your personal data is erased (except where technical backups require short-term retention).

5. Security and Encryption

We implement industry-standard safeguards—including encryption in transit and at rest—to protect your information. However, no system is entirely secure; use the App at your own risk.

6. Confidentiality and No Monitoring

Your conversations and User Content are private. We do not read, monitor, or store chat history beyond the live session required to provide responses.

7. Optional Permissions and Minimal Collection

Any additional permissions you grant (e.g., location) are purely optional and used only to enhance your experience. We collect only essential data.

8. Children’s Privacy

The App is intended for users aged 18 and over. We do not knowingly collect data from minors; if discovered, such data will be promptly deleted.

9. International Data Transfers

While most data remains on your device, any information we process on our servers is stored in GDPR-compliant facilities. By using the App, you consent to such processing.

10. Your Rights and Choices

• Access & correction: You can view, edit, or delete your personal information within the App at any time.
• Account deletion: Deleting your account permanently erases all stored personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified in-App. Continued use after updates means you accept the new terms.

12. Contact Us

For any questions or requests regarding your privacy, contact us at hello@clo.am.